Category: CSCW
Commentary2: In the special edition on CSCW & Groupware.
        Republished in Greenberg, 1991.
Abstract: The Andrew Message System (AMS) is a powerful
        multimedia mail and bulletin board system. This
        paper discusses two parts of AMS. First, advanced
        features of the Messages program---a high-end
        interface to AMS---are described, emphasising how it
        facilitates types of cooperative work that are not
        possible with other less powerful systems. Second,
        the Andrew Adviser system is provided as an example
        way that AMS can help solve problems of distributed
        support for a very diverse user community.
Number: 2
Bibtype: Article
Booktitle: International Journal of Man Machine Studies
Author: N.S. Borenstein
        C.A. Thyberg
Pages: 229-260
Title: Power, ease of use, and cooperative work in a
        practical multimedia message system
Note: asynchronous conferencing, multimedia, implementation,
        evaluation
Year: 1991
Volume: 34