Category: CSCW
Abstract: This research explored the impact of two
        synchronous systems which vary in the role of
        immediacy of interaction and feedback on group
        decision making. One system is message-oriented,
        requiring a conferee to complete a message before
        interacting with others. The other displays what
        each group member is typing as it is typed in a
        separate window on the screens of all participants.
        Groups were asked to solve a problem. All groups
        produced decisions superior to the average initial
        individual solutions. Window system groups improved
        more, produced significantly higher quality
        decisions, and spent less time discussing how to
        organize the system and task efforts.
Bibtype: InProceedings
Booktitle: Proceedings of the ACM/SIGCHI Human Factors in
        Computing Systems
Author: S. Murrel
Pages: 63-67
Month: December 12-15
Title: Computer communication system design affects group
        decision making
Note: remote conferencing, protocols, evaluation, decision
        support
Year: 1983
Address: Boston